三九養(yǎng)生堂記者 鄧肯·蓋伊 報道
精彩| 長??(chang)期??(qi)以?(yi)來??(lai)??，信??(xin)息??(xi)不??(bu)對??(dui)稱??(cheng)問??(wen)題??(ti)橫??(heng)亙??(gen)在??(zai)金??(jin)融??(rong)消??(xiao)費??(fei)者??(zhe)與??(yu)商?(shang)業(yè)??(ye)銀??(yin)行??(xing)之??(zhi)間??(jian)??，進??(jin)而??(er)引??(yin)發(fā)??(fa)了??(le)一??(yi)些??(xie)爭??(zheng)議??(yi)與??(yu)糾??(jiu)紛??(fen)??。?以?(yi)銀??(yin)行??(xing)服??(fu)務(wù)??(wu)收??(shou)費??(fei)為??(wei)例??(li)??。近??(jin)期??(qi)發(fā)??(fa)布??(bu)的??(de)《關(guān)??(guan)于??(yu)調(diào)??(tiao)整?(zheng)銀?(yin)行??(xing)部??(bu)分??(fen)服??(fu)務(wù)??(wu)價??(jia)格??(ge)提??(ti)升??(sheng)服??(fu)務(wù)?(wu)質(zhì)??(zhi)效??(xiao)的??(de)倡??(chang)議??(yi)書?(shu)》明??(ming)確??(que)提??(ti)出??(chu)??，取??(qu)消??(xiao)商??(shang)業(yè)??(ye)匯??(hui)票??(piao)工??(gong)本??(ben)費??(fei)、降??(jiang)低??(di)銀??(yin)行??(xing)承??(cheng)兌??(dui)匯??(hui)票??(piao)手??(shou)續(xù)??(xu)費??(fei)、減??(jian)免??(mian)個??(ge)人??(ren)存??(cun)款??(kuan)賬??(zhang)戶??(hu)對??(dui)賬??(zhang)單??(dan)打??(da)印??(yin)費??(fei)、對?(dui)安??(an)全??(quan)認??(ren)證??(zheng)工??(gong)具?(ju)工??(gong)本??(ben)費??(fei)實??(shi)施??(shi)成??(cheng)本??(ben)定??(ding)價??(jia)方??(fang)式??(shi)等??(deng)??。但??(dan)若??(ruo)細?(xi)究??(jiu)這??(zhe)些??(xie)收??(shou)費??(fei)項??(xiang)目??(mu)??，恐??(kong)怕??(pa)鮮??(xian)有?(you)金??(jin)融??(rong)消?(xiao)費??(fei)者??(zhe)能??(neng)說??(shuo)出??(chu)個??(ge)所??(suo)以??(yi)然??(ran)??，他??(ta)們??(men)通??(tong)常??(chang)既??(ji)不?(bu)了??(le)解?(jie)收??(shou)費??(fei)名??(ming)目??(mu)??，也??(ye)不??(bu)清??(qing)楚??(chu)收??(shou)費??(fei)標??(biao)準??(zhun)??，銀??(yin)行??(xing)收??(shou)多??(duo)少??(shao)錢??(qian)就?(jiu)交??(jiao)多??(duo)少?(shao)錢??(qian)??。 商?(shang)業(yè)??(ye)銀??(yin)行??(xing)要??(yao)端??(duan)正??(zheng)態(tài)??(tai)度??(du)、主??(zhu)動??(dong)作??(zuo)為??(wei)?，進??(jin)一??(yi)步??(bu)提??(ti)升??(sheng)信?(xin)息??(xi)公??(gong)開??(kai)的??(de)質(zhì)?(zhi)量??(liang)??。??目??(mu)前??(qian)?，各?(ge)家?(jia)商??(shang)業(yè)??(ye)銀??(yin)行?(xing)均??(jun)已??(yi)按??(an)照??(zhao)監(jiān)??(jian)管??(guan)部??(bu)門??(men)要??(yao)求??(qiu)?，通??(tong)過??(guo)線??(xian)下??(xia)網(wǎng)??(wang)點??(dian)、線??(xian)上??(shang)網(wǎng)??(wang)站??(zhan)等?(deng)渠??(qu)道??(dao)?，對??(dui)收??(shou)費??(fei)項??(xiang)目??(mu)進??(jin)行??(xing)了??(le)公??(gong)示??(shi)?，但??(dan)這??(zhe)只??(zhi)是?(shi)在??(zai)形??(xing)式??(shi)上??(shang)做??(zuo)到??(dao)了?(le)盡??(jin)職??(zhi)?，接??(jie)下??(xia)來?(lai)還??(hai)要??(yao)在??(zai)內(nèi)??(nei)容??(rong)上??(shang)做??(zuo)到??(dao)盡??(jin)責(zé)??(ze)??。銀?(yin)行??(xing)業(yè)??(ye)務(wù)??(wu)人??(ren)員??(yuan)是??(shi)消??(xiao)費??(fei)者??(zhe)獲??(huo)取??(qu)金??(jin)融??(rong)服??(fu)務(wù)??(wu)的??(de)第??(di)一??(yi)道?(dao)窗??(chuang)口??(kou)?，也??(ye)是??(shi)確??(que)保??(bao)減??(jian)費??(fei)讓??(rang)利??(li)政??(zheng)策??(ce)落??(luo)地??(di)生??(sheng)效??(xiao)的??(de)關(guān)??(guan)鍵?(jian)??。接??(jie)下??(xia)來?(lai)?，各??(ge)家??(jia)商??(shang)業(yè)??(ye)銀??(yin)行??(xing)要??(yao)加??(jia)強?(qiang)基??(ji)層??(ceng)管??(guan)理??(li)?，細??(xi)化??(hua)考??(kao)核??(he)要??(yao)求??(qiu)?，確??(que)保??(bao)業(yè)??(ye)務(wù)??(wu)人??(ren)員??(yuan)不??(bu)折??(zhe)不??(bu)扣??(kou)地??(di)把??(ba)政??(zheng)策??(ce)落??(luo)實??(shi)到?(dao)位??(wei)??。
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審核：吉尼
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